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Refund policy

Returns, Exchanges and Cancellations

I accept returns, exchanges and cancellations.

For returns, contact me within 14 days of delivery 

Dispatch items back within 30 days of delivery

Request a cancellation within 1 hour of purchase

Excluded from Returns

Because of the nature of these items, unless (where applicable) they arrive damaged or defective, I cannot accept returns for:

  • Custom orders

  • Digital items 

Conditions for Returns

Buyers are responsible for return postage costs. If an item is not returned in its original condition, the buyer is responsible for any loss in value.

 

Any questions? Please contact me at info@tinklillustration.com – I'll be happy to help.